The Find a Lactation Consultant (FALC) feature on the International Lactation Consultant Association’s® (ILCA®) website has long been a significant benefit to ILCA membership. In last year’s Member Survey, you told us it was a valuable way to connect with families who needed the care of International Board Certified Lactation Consultants® (IBCLC®) and helped you establish strong connections for support in your communities.
However, you also told us that the feature was challenging to find on our website, frustrating to have updated properly, and confusing for families to find the type of care that they truly needed.
We have heard you and we are in the midst of a major overhaul of the FALC. With our new system, users will be able to search by:
- Location: As an international organization, we are committed to finding ways for this feature to be truly useful all over the world. Users will be able to search for practitioners in cities, states, provinces, regions, and countries.
- Practice Setting: The new system allows us to better help users find the kind of help that will be beneficial for their needs. The search function will allow entries to be sorted by those who work in a variety of settings including hospital-based, private practice, community support, and research.
- Areas of Expertise: Members with a listing in the FALC will be able to select up to 6 areas of special expertise. Users will be able to use this feature to find support for their specific needs.
- Profession: While we will continue to only offer the benefit of being included in this directory to our IBCLC members, users will also be able to search to find directory members who are midwives, doulas, dietitians, nurses, etc in addition to being an IBCLC.
But, even with these planned changes, we still need YOU to help us make the FALC useful within every community. We’ve created a survey to find out what is working for you and what is not working for you with the FALC. Please click the button below to participate.